Complaints Rise in Nursing Home Quality Control Offices

Posted on January 24, 2011 by Jessica Navarro

WCTV in Florida reports that complaints against nursing homes have risen 8.8 percent in the last year ending in September. In addition, staffing and volunteer positions are falling as a result of the economic downturn.

The number of volunteers reportedly fell from 400 to 380 in just a year. The Obudsman program in Florida has seen an increase in complaints up to 9,098, the highest it has seen in its 35 year history. As a result of the economy, the number of paid staffing positions in the program has reduced by roughly 30% according to the information in this report.

Although those involved in the program were able to complete their duties and investigate all the complaints they deemed necessary, if the number of employees and volunteers continues to fall, it could potentially become harder and harder for all complaints to be resolved. The economic downturn in the nation has put a halt to many other jobs, causing other problems for people in the U.S. If this reduction continues, it could potentially put several residents in nursing homes and assisted living facilities in harm’s way because their complaints are not being investigated.

 
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